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Frequently Asked Questions
General13
In order to have the system automatically send certificates of attendance at the end of a meeting or webinar the following pre-requisites are required:
- The checkbox "Enable automated Certificates of Attendance" needs to be checked (in the Manage Account screen)
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- A template needs to be created having this template name: Certificate of Attendance - Auto
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- The description of the meeting/webinar needs to contain the word certificate (or certificates).
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If all these 3 conditions are met, then at the end of the meeting/webinar all recipients will automatically receive a certifiicate of attendance.
To upload your own custom Microsoft Word Template select the last option (Microsoft Word Certifiicate) in the Style drop down when createing a new template.
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To download and modify some of our samples, from the Dashboard go to Manage Templates, then click View Sample Word Templates
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To customize the emails sent to the recipients, from the Dashboard go to Manage Templates, then click on the Edit Email Template icon for the template you want to modify:
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The email editor will be displayed where you can edit the email subject, and the beginning and end of the email message:
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Questions? Requests? Issues to report? Contact us via our contact form.(https://www.gutenbergcerts.com/#contactus)
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